Effective date: 21 June 2026
Worlds For All respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how personal data may be collected, used, stored and shared when you visit the Worlds For All Shop, purchase downloadable PDF guides or MP3 audio recordings, contact us, create an account, subscribe to updates, or otherwise interact with the shop.
This policy is intended to support transparency under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. It should be read alongside our Terms & Conditions, Refund Policy, Disclaimer Policy and Cookie information where applicable.
The Worlds For All Shop sells digital products including PDF guides and MP3 calming, relaxation, guided imagery and wellbeing recordings. The data controller will be the organisation responsible for the Worlds For All Shop, unless a product page, invoice or website notice states otherwise.
Website visitors and customers should use the contact details published on the Worlds For All website or shop pages for data protection queries, order support or privacy requests.
Depending on how you use the shop, we may collect:
We do not normally collect special category data through the shop checkout. However, customers may voluntarily reveal sensitive information when contacting us, for example by explaining a wellbeing concern, family situation, mental health difficulty or reason for purchasing a guide. Please avoid sending unnecessary sensitive information through shop contact forms or email.
We may collect information directly from you when you:
We may also receive limited information from third-party services used to operate the shop, such as payment processors, website hosting providers, security tools, analytics tools and email delivery services.
We may use your personal information to:
Under UK GDPR, we must have a lawful basis for using personal information. Depending on the situation, we may rely on:
Where consent is used, you may withdraw consent at any time. Withdrawal of consent does not affect processing that took place before consent was withdrawn.
Payments may be processed by third-party payment providers. Worlds For All does not usually receive or store full card details. Payment providers may process your payment information according to their own privacy notices and legal obligations. Please review the relevant payment provider information at checkout.
As a WooCommerce shop, the website may store customer order information, account details, product access records and download permissions. This is necessary to fulfil orders, provide customer support, maintain records and manage digital delivery.
If you create an account, you may be able to view previous orders, manage details or access downloads depending on shop settings.
We will only send marketing emails where we have an appropriate lawful basis to do so. This may include your consent or another lawful basis permitted under applicable rules. You can unsubscribe from marketing communications by using the unsubscribe link or contacting us. We may still send essential transactional messages about orders, downloads, account security or policy changes.
The shop may use cookies and similar technologies to make the website work, remember basket contents, support checkout, improve security, measure website traffic and understand how visitors use the site. Some cookies are essential for the website to function. Others, such as analytics or marketing cookies, may require consent depending on how they are used.
A separate Cookie Policy or cookie banner may provide more detailed information about the cookies used by the website.
We do not sell personal information. We may share information where necessary with:
We only share information where there is a lawful reason and appropriate safeguards are in place.
Some third-party services may process information outside the United Kingdom. Where this happens, we expect appropriate safeguards to be used, such as adequacy arrangements, approved contractual protections or other lawful transfer mechanisms.
We keep personal information only for as long as necessary. Retention periods may depend on the type of information, the purpose of processing, legal obligations, accounting requirements, dispute risks and customer support needs.
For example, order and transaction records may need to be kept for tax, accounting and legal purposes. Customer support emails may be kept for a reasonable period to manage enquiries, complaints or disputes. Marketing data may be kept until you unsubscribe or withdraw consent, subject to reasonable suppression records.
We use reasonable technical and organisational measures to protect personal information. These may include secure website systems, access controls, payment provider security, updates, backups, malware protection and administrative safeguards. However, no online system is completely secure and we cannot guarantee absolute security.
Subject to legal conditions and exemptions, you may have the right to:
To exercise your rights, please contact us using the website contact details. We may need to verify your identity before responding.
The shop is intended for adult purchasers. Products may be bought by adults for use with children, young people or families, but children should not purchase products or submit personal information without appropriate adult involvement.
The shop may contain links to external websites, platforms or services. We are not responsible for the privacy practices of external websites. Please read their privacy notices before providing personal information.
We may update this Privacy Policy from time to time. The latest version will be published on the website with an effective date. Significant changes may be highlighted where appropriate.
For privacy questions, requests or concerns, please contact Worlds For All using the details shown on the website. You also have the right to complain to the Information Commissioner’s Office if you are unhappy with how your personal information is handled.
