Terms & Conditions

Effective date: 21 June 2026

1. Introduction

These Terms & Conditions govern your use of the Worlds For All Shop and your purchase of digital products from us. The shop sells downloadable PDF guides and MP3 calming, guided imagery, relaxation and wellbeing audio recordings. By browsing the shop, creating an account, placing an order, downloading a product or using any purchased content, you agree to these Terms.

Please read these Terms carefully before purchasing. If you do not agree with them, please do not use the shop or purchase our products.

2. About Worlds For All Shop

Worlds For All Shop is an online digital store connected to Worlds For All. It provides downloadable educational, wellbeing, relaxation and personal development resources. Products may include PDF guides, worksheets, MP3 audio recordings, calming audio resources, guided imagery recordings and related digital materials.

The shop is intended for adults aged 18 and over. If a product is bought for use with a child, young person, family member, learner, client or service user, the purchasing adult remains responsible for deciding whether the product is suitable for that person and context.

3. Digital product descriptions

We aim to describe products accurately, including the product title, format, general subject, intended audience and key content. Product images, previews, sample wording, audio descriptions and promotional text are for guidance only. The exact appearance or experience of a digital product may vary depending on your device, software, speakers, headphones, printer settings or accessibility settings.

Before purchasing, please check whether the product is a PDF guide, MP3 audio recording, bundle or another type of digital file. Please also check that your device is capable of downloading, opening and using the file type.

4. Orders and payment

When you place an order, you are making an offer to purchase the selected digital product. An order is accepted when payment is successfully processed and the product is made available to you. We reserve the right to refuse, cancel or refund an order where there has been an obvious pricing error, technical error, suspected fraud, misuse of the website, breach of these Terms, or other reasonable concern.

Prices are shown on the shop pages. We may change prices, discounts, bundles or promotions at any time. Changes will not usually affect orders already accepted.

5. Delivery of digital products

Digital products are usually delivered by download link, customer account access, order confirmation page, email link or another digital method used by the WooCommerce shop. Delivery is considered complete when the product or download link is made available to the email address, account or checkout details you provided.

You are responsible for entering accurate customer details, including a correct email address. Worlds For All is not responsible for failed delivery caused by incorrect information supplied at checkout.

6. Immediate access and cancellation rights

Because our products are digital downloads, you may be asked at checkout to consent to immediate supply of the digital content and acknowledge that you may lose your right to cancel once the download or access begins. Please read the Refund Policy before purchasing.

7. Licence for personal use

When you purchase a digital product, you are buying a limited, personal, non-exclusive, non-transferable licence to use that product. You are not buying ownership of the copyright or intellectual property in the product.

Unless a product page expressly states otherwise, your licence allows you to:

  • download and save the product for your own personal use;
  • print a reasonable number of copies for your own personal use;
  • listen to MP3 recordings for your own personal relaxation, reflection or wellbeing support;
  • use the product with your own child or household where this is consistent with the product purpose.

8. Restrictions on use

You must not, without written permission from Worlds For All:

  • copy, reproduce, upload, publish or distribute products online;
  • share files, download links or account access with others;
  • resell, rent, license, lend or commercially exploit any product;
  • place products in a shared drive, membership area, classroom, professional training platform or public website;
  • use products as part of paid professional services, training, therapy, coaching or supervision unless a separate professional licence has been granted;
  • edit, adapt, rebrand or remove copyright notices;
  • use products to create competing products or derivative commercial materials.

9. Intellectual property

All PDF guides, MP3 recordings, written content, audio content, product descriptions, branding, graphics, downloadable materials and related resources remain the intellectual property of Worlds For All and/or its licensors, authors, contributors or rights holders. All rights are reserved.

Unauthorised copying, distribution or commercial use may result in account suspension, refusal of future orders, removal of access and/or legal action.

10. Professional and organisational use

Many Worlds For All resources may be of interest to parents, carers, educators, therapists, counsellors, social workers, youth workers, charities and other professionals. However, purchase through the standard shop does not automatically grant permission for organisational copying, staff training, client distribution, group delivery or commercial use.

If you wish to use a resource in a school, charity, therapy service, organisation, training programme, team, group or paid professional context, please contact Worlds For All to discuss whether an appropriate licence, permission or agreement is required.

11. Account security

If the shop allows customer accounts, you are responsible for keeping your login details secure. You must not share your account with anyone else. Please notify us if you believe your account has been accessed without permission.

12. Website availability and technical issues

We aim to keep the shop available and functioning properly. However, we do not guarantee uninterrupted access. The website may occasionally be unavailable due to maintenance, updates, hosting issues, security concerns, internet problems or circumstances outside our control.

We may update, remove, replace or amend products, pages, prices, links and website features where reasonably necessary.

13. Wellbeing and educational purpose

Products sold by Worlds For All are intended for education, reflection, relaxation, guided imagery, personal development and wellbeing support. They are not a substitute for medical, psychological, psychiatric, therapeutic, legal, financial or other professional advice. Please read the Disclaimer Policy for important limitations.

14. Customer behaviour

You agree not to misuse the shop, interfere with its operation, attempt unauthorised access, upload malicious code, use false information, infringe intellectual property rights, abuse staff or submit unlawful, threatening, offensive or harmful communications.

15. Limitation of liability

To the fullest extent permitted by law, Worlds For All will not be liable for indirect, incidental, special or consequential loss arising from use of the shop or products. This includes loss of profit, loss of business, loss of opportunity, loss of data, emotional distress, disappointment, personal outcome, or reliance on product content.

Nothing in these Terms excludes liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or statutory rights that cannot legally be excluded.

16. Privacy and data protection

Your personal information is handled in accordance with our Privacy Policy. By using the shop, you acknowledge that personal information may be processed for order fulfilment, payment processing, customer support, security, legal compliance and website operation.

17. External links and third-party services

The shop may use third-party services such as payment processors, website hosting, email delivery systems, analytics tools, embedded media or external links. We are not responsible for the content, policies or practices of external websites or services.

18. Changes to these Terms

We may update these Terms from time to time. The version displayed on the website at the time of purchase will normally apply to that purchase. Continued use of the shop after changes are published means you accept the updated Terms.

19. Governing law

These Terms are governed by the laws of England and Wales. Any dispute will be subject to the courts of England and Wales, unless mandatory consumer law gives you the right to bring proceedings elsewhere.

20. Contact

For questions about these Terms, digital product access, licensing or customer support, please contact Worlds For All using the contact details shown on the website or shop.